I received a defective magazine from them approximately two weeks ago. When I received the magazine, I immediately tested it and I did NOT work. Therefore, I tried to call them but they don't have anybody answering the phones. You can only leave a message; therefore, I sent them an email and got ahold of someone. They gave me a return shipping label. They received it and the guy that looks things over was out for 5 days because I guess know one else can inspect a magazine (WTH).
So, I Waited a few days and didn't hear anything. I sent another email to get an update and they said nothing is wrong with the magazine (I should mention, I sent them high quality images of the area that was bent and you can clearly see the issue).
As of right know, I still do not know what they are doing about there defective product. I might have to disputed the charge with my credit card company (I'm not sure if this is the proper way of disputing something like this).
I've purchased several items from them over the past few years and things are changing for the worst.
JUST A WARNING FOR YOU ALL.
So, I Waited a few days and didn't hear anything. I sent another email to get an update and they said nothing is wrong with the magazine (I should mention, I sent them high quality images of the area that was bent and you can clearly see the issue).
As of right know, I still do not know what they are doing about there defective product. I might have to disputed the charge with my credit card company (I'm not sure if this is the proper way of disputing something like this).
I've purchased several items from them over the past few years and things are changing for the worst.
JUST A WARNING FOR YOU ALL.